Popular Services
Report an issue with university-owned TVs found in common areas and various meeting/classroom spaces.
Request software installations, upgrades, or configuration changes for a traditional or virtual computer lab on Elon's campus.
Request extended access to services for Law School graduates studying for the Bar Exam.
Report an issue with a SharePoint Team Site or a SharePoint-powered form.
Request or make changes to SharePoint Team Site permissions.
Consumer-grade wireless devices (e.g., printers, Roku, gaming consoles) can connect to Elon's WiFi through the elonu-connect wireless network. Before connecting, you'll need to register your device through the MyDevices portal.
Request an increase in storage capacity for your Syncplicity account.
Reset your email password using Elon University's Password Self-Service Site.
PhoenixCONNECT is the online platform for students to learn about the many opportunities for getting involved on campus. This system is also the starting place for submitting student-organized event requests.
Request the installation of Syncplicity on your university-issued device.
Request a price quote or submit a purchase request for technology hardware.
Request assistance with proctoring cameras on campus.
Report an issue with university-owned Roku attached to TVs found in common areas and various meeting/classroom spaces.
Many classrooms have a document camera permanently installed. If your location doesn't have a document camera, a limited number of document cameras are available for checkout through Campus Technology Support (CTS).
IT offers individual training on the technology found in Elon's classrooms and meeting spaces.
Report an issue with technology in campus classrooms, meeting spaces, and other learning spaces.
Re-imaging is the act of clearing off all of the user data on a machine and reapplying the base image (the operating system and core software).
Report an issue with proctoring cameras on campus.
Request RightFax installation if there has been an equipment change or a change to the designated faculty or staff member assigned to RightFax in your department.
Get support with the 25Live scheduling and event-publishing system.